Customer Service Shopping Secrets
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Customer Service Shopping Secrets

Posted on Tuesday, December 7th, 2010 at 12:06 pm
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Knowing some insider information may just save you some money at the checkout line.

When it comes to getting great deals, you want to pull out all of the stops. Not only does this mean watching the sales, clipping the coupons, shopping online with coupon codes and keeping on top of the quick deals, but it also means discovering some other strategies that only the professionals usually know. Take advantage of the following customer service secrets to save big.

Limited Availability

One of the problems with chasing down a great deal is that the store may run out of something before you can purchase it. What a disappointment that can be! Don’t worry, even if you can’t be up at the crack of dawn to get your deal, here are a few ways that you can still score.

Get there the day before the sale and make the purchase when supplies are high. Then show up the next day and ask for a price adjustment to the sale price. Don’t forget your receipt! It is also a good idea to check about the store policy before you try this. It may not work for certain items or certain sales.

Ask if the store can check other store locations to see if they have your item in stock. If so, the manager may hold it there until your arrive or even ship it to your local store for you.

Extra Coupons

The customer service desk of many larger stores hold discount coupons for visitors or out of town guests. Sometimes these coupons are reserved for VIP clients, but they may also be given to you if you ask. A typical customer service coupon will get you anywhere from 10 to 30 percent off of your entire purchase!

The customer service desk may also know where to find other coupons to use in the store, such as newspapers, magazines or even handed out in certain departments. It doesn’t hurt to ask.

The First to Know

When you make your first stop in the customer service desk, you’ll not only be able to pick up coupons, but you may just be the first to know about upcoming sales and promotions. You’ll have to ask, but it will be worth it. Knowing unannounced promotions or sales that will happen in the weeks ahead will mean that you will have a head start at getting the best deals.

The customer service desk may have other information to share, such as if it is worth it to wait for the after holiday sales on a particular item, or will the item be sold out by then.

You may also be able to find out a markdown schedule, so you’ll know what day or the week items go on clearance or what the markdown percentages will be for any given week.

Not all stores are willing to share this information, of course, but many do.

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