Troubleshooting When Coupons Won’t Print
Posted on Monday, July 4th, 2011 at 8:12 am
It’s happened to me. It’s happened to you. Every once in a while your printable coupon just won’t print, and you can’t seem to figure out why not. Here’s a little troubleshooting guide for next time it happens (knock on wood).
Check Your Printer Connections
First of all, is your printer plugged in both to the outlet and your computer? It sounds like a silly question, but I plain forget to plug things in all the time. Or I trip over a cord and loosen it up a bit. It happens, so check!
Check the Menu Screen on Your Printer
Does the menus screen on your printer say anything? If you are having issues printing, it might say something like ‘error’ or ‘load paper’ or ‘low black ink‘ or ‘paper jam.’ If there’s nothing on your screen, or it says ‘ready,’ then it’s probably not your printer.
Check Your Print Queue
This happens to me all the time! For whatever reason I will have something that I printed, or tried to print earlier, still in my print queue stalling everything. Go to Control Panel, Hardware, then Printer. Now look in your print queue to see what is lined up to print. If you have something in line before the coupon you are trying to print, you’ll need to either print that first, or delete it. Then continue printing! If you have more than one printer connected to your computer, make sure what you want to print is in the queue for the correct printer. You might want to reset this printer as your default, so this issue doesn’t happen again.
Have You Installed the Coupon Printer?
You should have been prompted to install the coupon printer software when you hit print (if you haven’t already installed it). If you haven’t installed it already, you’ll need to do so in order to print your coupons. If you don’t receive a prompt to install it, go to Coupon Printer and select installation for Windows or Mac.
How Many Have You Printed?
If you have printed too many of the same coupon you will receive a “Print Limit Reached” message.
If you still can’t figure out why your printable coupons are not printing, check out Coupon Printer’s website. There are plenty more useful tips such as what type of operating software you should be using and what to do when antivirus software interferes. Good luck!